     NS4 = (document.layers);
     IE4 = (document.all);
    ver4 = (NS4 || IE4);
	 IE5 = (IE4 && navigator.appVersion.indexOf("5.")!=-1);
   isMac = (navigator.appVersion.indexOf("Safari") != -1);
  isMenu = (NS4 || (IE4 && !isMac) || (IE5 && isMac));
function popUp(){return};
function popDown(){return};
if (!ver4) event=null;

lang = kbname.slice(kbname.length - 2, kbname.length);

switch (lang) {
	case 'en' :
		langID = 1; break;
	case 'de' :
		langID = 4; break;
	case 'fr' :
		langID = 5; break;
	case 'it' :
		langID = 6; break;
	case 'sp' :
		langID = 8; break;
	default :
		langID = 1; break;
} 

function checkform()
{
  if (document.Email.mailtype[1].checked == true){
		document.Email.SX_SUBJECT.value="feedback";
	}
  if ((document.Email.mailtype[0]) || (document.Email.mailtype[1]))
   { return true; }
  else
   { alert(solution_id_alert);
     return false; };
};

function CheckIfCase(theForm){

	if(theForm.caseid.checked==true){
		if(theForm.NATURAL.value.length>1 && theForm.NATURAL.value.length<6 && !isNaN(theForm.NATURAL.value)){
			eval(parent.location=keepsession+',case='+theForm.NATURAL.value+',Question3109='+theForm.Question3016.value);
			}else{
			alert(escalate_alert);
			return false;
			}
	}else{
		theForm.submit();
	}
	
}

function checkData (){

for(var i = 0; i < document.theForm.Problem.length; i++){
	if (document.theForm.Problem[i].checked == true){
		document.theForm.UseTemplate.value="";
	}
}
if (document.theForm.NATURAL.value.length >0)
	{
  	document.theForm.UseTemplate.value="";}

var SearchSID =theForm.NATURAL.value.toUpperCase();
var SearchCase = theForm.NATURAL.value;
SearchCase = SearchCase.substr(3,theForm.NATURAL.value.length);

//alert(SearchSID.substr(0,3));
//alert(SearchCase);
	if(SearchSID.substr(0,3) =="SID"){
		eval(parent.location=keepsession+',case='+SearchCase+',Question3109='+theForm.Question3016.value);
		return false;
	}else{
		return true;
	}

} // end function

function CheckIfCaseSID(theForm){
	
	var SearchSID	= theForm.NATURAL.value.toUpperCase();
	var SearchCase	= theForm.NATURAL.value;
	var test		= theForm.Question3016.value;
	SearchCase		= SearchCase.substr(3,theForm.NATURAL.value.length);
	//alert(SearchSID.substr(0,3));
	//alert(test);
	//alert(theForm.Question3016.value);
	if(SearchSID.substr(0,3) =="SID"){
		//parent.location=keepsession+',case='+SearchCase+',Question3109='+theForm.Question3016.value;
		parent.location=parent.location+',case='+SearchCase+',Question3109='+theForm.Question3016.value;
		return false;
	}else{
		return true;

	}
}

function CheckIfCaseSIDMain(theForm){
	
	var SearchSID =theForm.NATURAL.value.toUpperCase();
	var SearchCase = theForm.NATURAL.value;
	SearchCase = SearchCase.substr(3,theForm.NATURAL.value.length);
	if(SearchSID.substr(0,3) =="SID"){
		eval(parent.location=keepsession+',case='+SearchCase+',Question3109='+theForm.Question3016.value);
	}else{
		theForm.submit();
	}
}
var newWind 
function newWindow() {
	if(newWind && !newWind.closed) {
		newWind.focus()
		return false;
	} else {
		newWind = window.open("/Servicesoft/Data/WW_TS/TemplateSets/ww_english/entitlements/productpanel_Kana.asp","subwindow","toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=0,width=600,height=300")
		if (newWind.opener == null) {
			newWind.opener = window
			} 
			return false;
		}
	}
	
function StartHere (dtreeID) {
	strURL=cgiurl +",Decision_Tree=obj("+ dtreeID +")"
	document.write("<a href='" + strURL + "'>Start here</a>")
}

function GetCase (caseid,casename)
{
	var strURLC
	strURLC=cgiurl + ",case="+ caseid 
	document.write("<a href='" + strURLC + "' target=_blank>"+ casename +"</a>")
}

function GetCaseURL (caseid)
{
	var strURLC
	strURLC=cgiurl + ",case="+ caseid 
	document.write("strURLC")
}

function GetRegionalLink(Rurl,title)
{
	var strRURL
	strRURL=ws + Rurl
	document.write("<a href='" + strRURL + "' target=_blank>"+ title +"</a>")
}